Tuesday 12 January 2016

Do You Communicate "Trust" Because You Merit Trustworthiness?


 "A firm belief in the reliability of truth, or ability of someone to do something"

Trust: maybe it's one of those concepts that is easier to feel and experience than to describe. An elusive commodity that's hard to gain and easy to lose, its absence is easily recognisable and keenly felt. So, how much time do we devote to considering how we present ourselves in a manner that communicates trustworthiness?

We need to be clear about our motives for wanting trust. Isn't the strength of every huckster and con-artist the ability to build acceptance and belief? At a much more sinister and serious level, targets of abuse are "groomed in order to trust" thus building an increase in compliance and a decrease in resistance.

We have available to us a number of devices and props that enable us to project an image of potential trustworthiness. The right smart-phone, appearance and mannerisms that reinforce our sometimes dangerous preconceived images of the pieces of the puzzle that says "trust me" all contribute to the seemingly capricious nature of trust.

"False must hide what false heart doth know" 

Macbeth.. Act 1: . Macbeth has finally been convinced that he should kill the King-the King (who trusts him..)

Maybe we are right to hold back on trust and to be suspicious of those who seem to over-work a "You can trust me" message. our evolutionary success is after all partly attributable to a default position that is watchful and wary.

So how as we connect with others:

  • Do we build trust and in so doing become the stewards of our own trustworthiness?
  • Maintain stewardship of our organisational values at in a variety of groups, sub groups and informal exchanges?
  • Should our commitment to trust building might be based on a sense of personal authenticity that is enacted in our dealings with others?
We are going to follow up this article with some ideas around how we can encourage communication that supports trust building and the stewardship of values: it would be great to hear your comments and observations.

We are happy to talk to you about how our work might help you and your colleagues identify how you develop trust as individuals, groups and teams. Contact us jpd@dy3solutions.mygbiz.com or by calling us on 07984409937

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